🐕PawRadar

Support

Contact Us

Have a question or need help? Email us at:

support@concept99group.app

Frequently Asked Questions

How do I start tracking a walk?

Tap the "Start Walk" button on the home screen, select your dog(s), and begin walking. The app will track your route automatically.

Why is my location not accurate?

Make sure Location Services are enabled for PawRadar in Settings > Privacy > Location Services. Select "Always" for best results.

How do rankings work?

Rankings are based on total walking distance during each 2-week period. Walk more to climb from Puppy to Legend!

How do I add friends?

Go to your profile, tap "Add Friend", and scan their QR code or share your own code with them.

Is my data private?

Yes! Your location is only shared with friends you approve while on a walk. See our Privacy Policy for details.